IIGM GERBER Services

We believe that when you become a customer, our job has only just begun. Just as we sell superior equipment, we have designed a service philosophy to support it. It is important to us that you know how to operate your equipment properly, that you receive the support you need for your particular application, and – should the need arise – that you receive prompt, courteous, and knowledgeable customer support.

Gerber after sales service from IIGM incorporates Pre-site Surveys, Pre-Requirements, installation, Operation/Application/Maintenance training, technical assistance and Service/Spares support. Our technical team is one of the best in the country, noted for the quick response and depth of knowledge. They undergo constant training and skill up-gradation on all Gerber equipments. We offers following

Maintenance Packages

Your Equipment is key to your business and you need peace of mind and reassurance that any downtime will be kept to a minimum. IIGM Gerber Service offers flexible service contracts enabling you to choose the level of support you need. With our contracts you can count on quick response and professional services. IIGM’s extensive network provides you with a local support team no matter where you are. Maximize your investment with our service offerings to help reduce downtime, increase return on investment and keep your system running at peak levels. Our service offerings provide you with tailored solutions that best fit your business and technology needs.

Spare Parts

IIGM continues to make an unprecedented investment in maintaining a spare parts inventory, and in dispersing it among all branches around the country to support customers in the timeliest fashion. If it is required to support any Gerber Equipment, in more than 99 percent of cases, we have it in stock, ready for immediate Delivery. The IIGM Parts Support team is integrated with Technical Operations for fast resolution of any technical questions that may arise in the ordering process.

While parts availability is the primary concern of our customers, we know that parts pricing is a close second in terms of importance, we offer Varity of purchase options to our customer so that the customer can make decision of how to make the equipment cost effective.

This ensures that the customer will enjoy a long service life from our machines with minimized maintenance and parts costs, greater reliability and efficient operation. Our goal is to help you be successful.